<rss version="2.0"><channel><title>Recent articles on CustomerVision</title><link>http://www.cvcust.com/test</link><description></description><language>en-us</language><copyright>Copyright 2010 CustomerVision</copyright><lastBuildDate>5/20/2012 12:01:45 AM</lastBuildDate><ttl>25</ttl><item><title>Cindy&apos;s Blog Home</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5913</link><description></description><category>Ideas &amp; Ideals</category><pubDate>3/27/2011 10:13:12 PM</pubDate></item><item><title>Are people really looking for easy?</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5923</link><description></description><category>Ideas &amp; Ideals</category><pubDate>2/2/2011 5:28:56 PM</pubDate></item><item><title>Promoting &quot;Social Networking&quot; as a means to &quot;Informal Learning&quot; for a More Effective Workforce</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5889</link><description></description><category>Social Learning</category><pubDate>2/2/2011 5:19:20 PM</pubDate></item><item><title>Human Intellectual Capital - Tacit Knowledge</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5886</link><description>&lt;p&gt;Beyond the boundaries of our own&amp;nbsp;knowledge, employees often&amp;nbsp;find that seeking&amp;nbsp;out company&amp;nbsp;knowledge can be time consuming, and typically not easy.&amp;nbsp; Companies today spend millions of dollars to boost employee productivity on transactional related activities as well as pushing these in many cases out to the consumer, but what they have yet failed to realize and adjust for are tacit interactions.&amp;nbsp;&lt;/p&gt;</description><category>Social Learning</category><pubDate>11/10/2010 10:06:09 PM</pubDate></item><item><title>Brandon Hall Excellence in Learning Award</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5901</link><description></description><category>Social Learning</category><pubDate>10/3/2010 12:49:56 PM</pubDate></item><item><title>Top 10 Business Issues an Web 2.0 Knowledge Solution can Solve</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5902</link><description></description><category>Web 2.0</category><pubDate>10/3/2010 12:41:22 PM</pubDate></item><item><title>Building a &quot;Social Community&quot; Website Checklist</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5899</link><description>&lt;p&gt;The keys to building a successful wiki as a website can be found in the following checklist.&amp;nbsp;&lt;/p&gt;</description><category>Web 2.0</category><pubDate>7/21/2010 9:07:53 PM</pubDate></item><item><title>Wikis Change the Meaning of &quot;Groupthink&quot;</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5888</link><description>&lt;p&gt;A recent &lt;a href=&quot;http://www.forrester.com/Research/Document/Excerpt/0,7211,40964,00.html&quot;&gt;article by Forrester&lt;/a&gt; outlines the Trend for Wikis.&amp;nbsp; There are definitely pieces I agree with in this article:&lt;/p&gt; &lt;ol&gt;     &lt;li&gt;Wikis can transform collaborative authoring - true, wiki&apos;s make it easy for a novice to provide input and thoughts with very little talent other than how to use a computer.&lt;/li&gt;     &lt;li&gt;Capturing the output of human minds - Again, we have continued to discuss and refine this in our model as we view knowledge capture a key differentiator in business in the future.&amp;nbsp;&amp;nbsp;&lt;a href=&quot;http://cindyrockwell.com/article.aspx?articleid=5886&quot;&gt;Read More&lt;/a&gt;...&lt;/li&gt;     &lt;li&gt;Use cases for&amp;nbsp;such applications as FAQ, Project with feedback, Joint authoring&lt;/li&gt; &lt;/ol&gt;</description><category>Web 2.0</category><pubDate>1/17/2010 7:02:58 PM</pubDate></item><item><title>ECM - Enterprise Content Management</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5922</link><description></description><category>Web 2.0</category><pubDate>12/29/2008 11:59:49 AM</pubDate></item><item><title>Opportunity for Web 3.0 and The Virtual Worker</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5921</link><description></description><category>Web 2.0</category><pubDate>11/4/2008 6:44:48 PM</pubDate></item><item><title>Bureaucracy</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5920</link><description></description><category>Ideas &amp; Ideals</category><pubDate>10/13/2008 2:52:05 PM</pubDate></item><item><title>Communities of Practice in the Workplace</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5919</link><description></description><category>Social Learning</category><pubDate>7/30/2008 6:57:18 PM</pubDate></item><item><title>Engaged Learning - Objection #14</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5918</link><description></description><category>Social Learning</category><pubDate>7/1/2008 1:49:32 PM</pubDate></item><item><title>&quot;Web 2.0 Made Easy&quot;...what does that mean?</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5917</link><description></description><category>Web 2.0</category><pubDate>6/24/2008 1:53:20 PM</pubDate></item><item><title>Making Sales Effective</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5853</link><description>&lt;p&gt;Making sales teams more effective and keeping them engaged is a continual challenge for most companies. Since entrepreneurial sales people often sell a variety of different products produced by different vendors they are constantly trying to find an easy way to stay of top of things. They are bombarded with information...&lt;/p&gt;</description><category>Ideas &amp; Ideals</category><pubDate>6/4/2008 10:07:30 AM</pubDate></item><item><title>Wikis become mainstream business applications</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5882</link><description>&lt;p&gt;From the moment we started working on our next generation business communication technology, &lt;a target=&quot;_blank&quot; href=&quot;http://www.customervision.com/&quot;&gt;CustomerVision BizWiki&lt;/a&gt;, almost 4 years ago now, we looked forward to day when this technology could be quickly and easily adopted by any organization, not just early adopters. Now I&amp;rsquo;m glad to say that I no longer find myself explaining the term &amp;quot;wiki&amp;quot; to most people. Unlike even 6 months earlier, the term is becoming familiar and people are embracing the fact that they might need one of these things called a &amp;quot;wiki&amp;quot;.&lt;/p&gt;</description><category>Web 2.0</category><pubDate>6/4/2008 10:07:15 AM</pubDate></item><item><title>Social Learning using an Enterprise Wiki platform</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5895</link><description>&lt;div style=&quot;margin: 0in 0in 0pt&quot;&gt;If&amp;nbsp;your traditional methods of knowledge management are not working for you.&amp;nbsp;Enterprise wikis are providing a refreshing approach to easily, conveniently and cheaply collect organizational knowledge and make it shareable to key constituents.&amp;nbsp;&lt;/div&gt;</description><category>Social Learning</category><pubDate>6/4/2008 10:07:02 AM</pubDate></item><item><title>Why Enterprise Wikis Are For You</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5868</link><description>&lt;p&gt;&lt;strong&gt;&lt;font color=&quot;#ff6600&quot;&gt;Why buy an Enterprise Wiki versus a generic, entry level wiki?&lt;/font&gt;&lt;/strong&gt; Because an Enterprise Wiki includes the features that allow them to adapt to corporate requirements and is delivered as a solution with the training and support that helps ensure the adoption and effectiveness of the system. Implemented correctly an Enterprise Wiki can improve the business performance of an entire company or business unit. And that ultimately is the reason to implement a wiki. You wouldn&apos;t you buy a transmission without the car, or go fishing without rod, reel and bait, or what about buying a new suit, is it complete without the right shoes? A generic wiki is not a business solution, it&amp;rsquo;s still just technology. What businesses need is a solution to helps deliver business value. Something that&apos;s easy to use, yet works effectively to help solve your true business needs.&lt;/p&gt;</description><category>Web 2.0</category><pubDate>6/4/2008 10:06:49 AM</pubDate></item><item><title>No Escaping the Blog</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5847</link><description>&lt;p&gt;A recent article from David Kirkpatrick and Daniel Roth in Fortune should grab the attention of anyone who has experienced the information overload bombarding most organizations today. The information overload and the time taken up dealing with this overload is phenomenal and will continue to be a burden on employee productivity.&lt;/p&gt;</description><category>Web 2.0</category><pubDate>6/4/2008 10:06:21 AM</pubDate></item><item><title>The Wall Street Journal and RSS</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5845</link><description>&lt;p dir=&quot;ltr&quot; _cvxhtmljob=&quot;5&quot;&gt;Lee Gomes with the Wall Street Journal wrote an interesting article on RSS and web logs. One of the things I liked about his article is the fact that he picked up on the importance of RSS and web logs to the development of XML. Too many commentators have missed this important connection.&lt;/p&gt;</description><category>Web 2.0</category><pubDate>6/4/2008 10:06:07 AM</pubDate></item><item><title>Wiki Crazy</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5872</link><description>&lt;p&gt;&lt;font size=&quot;2&quot;&gt;After returning this past Saturday from the &lt;/font&gt;&lt;a href=&quot;http://recentchangescamp.org&quot;&gt;&lt;font size=&quot;2&quot;&gt;Recent Changes&lt;/font&gt;&lt;/a&gt;&lt;font size=&quot;2&quot;&gt;&amp;nbsp;Camp in Portland, Oregon, I found the event uplifting and highly motivational.&amp;nbsp; As I continue to learn more about the wiki landscape I&apos;m pleased with the unique role we have carved out for ourselves. We are excited about the prospects of bridging the gaps between the innovators and thought leaders in the wiki world and the requirements of large highly regulated enterprises. Our approach to provide the ability to be completely open with editing to controlled discussion but to also support a more incremental approach to wiki adoption suitable for to corporate customers.&lt;/font&gt;&lt;/p&gt;</description><category>Web 2.0</category><pubDate>6/4/2008 10:05:51 AM</pubDate></item><item><title>Why Wikis and Blogs Make Sense</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5855</link><description>&lt;p&gt;The technology world often gives odd sounding names to new innovations which make those innovations seem more obscure and enigmatic than they really are. This is definitely true of wikis and blogs. Despite the strange sounding names, most companies, large or small, could make great use of wikis and blogs.&lt;/p&gt;</description><category>Web 2.0</category><pubDate>6/4/2008 10:05:37 AM</pubDate></item><item><title>Using a Wiki</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5859</link><description>&lt;p&gt;Sounds kind of wild and crazy doesn&apos;t it?&amp;nbsp; Well, even though the word may sound a little far out for sophisticated business users, doing things &amp;quot;fast&amp;quot; is not.&amp;nbsp; Using a Wiki to accomplish business objectives faster and more efficiently is definitely something your management would like to see happen.&amp;nbsp; Utilizing a wiki can accomplish that for you.&lt;/p&gt;</description><category>Web 2.0</category><pubDate>6/4/2008 10:05:24 AM</pubDate></item><item><title>Wikis make deeper inroads into corporations</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5891</link><description>&lt;p&gt;The article sites the fact that companies are beginning to recognize the fact knowledge capital is key to making decisions faster, gaining buy-in and leveraging corporate knowledge to organizational benefit.&lt;/p&gt;</description><category>Web 2.0</category><pubDate>6/4/2008 10:05:08 AM</pubDate></item><item><title>The Confusing World of Internal Corporate Communication.</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5858</link><description>&lt;p&gt;For the most part, companies have done a great job over the years of developing methods to understand their customers and prospects. They spend money to make sure that the products and services they are delivering meet the demands of the marketplace. Focus groups, database marketing and analytics all have grown and matured and play a part in guiding product and service strategies.&lt;/p&gt;</description><category>Ideas &amp; Ideals</category><pubDate>6/4/2008 10:04:48 AM</pubDate></item><item><title>Sharepoint and CustomerVision</title><link>http://www.cindyrockwell.com/article.aspx?articleid=5884</link><description>&lt;p&gt;&lt;strong&gt;BizWiki&amp;nbsp;with SharePoint&lt;/strong&gt; is the only choice for organizations that need to dramatically extend the value of their SharePoint implementation.&lt;/p&gt;</description><category>Web 2.0</category><pubDate>6/4/2008 10:04:31 AM</pubDate></item></channel></rss>
